UI/UX Design

Design that puts users first — and turns that into business results

We design digital products that people actually want to use. From user research and information architecture to high-fidelity interfaces and design systems — we bring rigour, craft and a deep understanding of how users behave to every project.

Research-Led Decisions backed by data.
Scalable Design systems that grow.
Dev-Ready Zero-ambiguity handoffs.

Tools we use

F Figma Mz Maze Hj Hotjar Mi Miro N Notion OW Optimal Workshop L Lottie Zp Zeplin
Image card UI/UX Design
Our Process

The DigitalX UX Design Process

Every project follows a structured human-centred design process — research before wireframes, validation before build.

Phase 01
Discover
User interviews, competitor analysis, heuristic review
Phase 02
Define
User personas, journey maps, information architecture
Phase 03
Design
Wireframes, high-fidelity UI, design system
Phase 04
Prototype
Interactive prototype, micro-interactions, animations
Phase 05
Test
Usability testing, heatmaps, iteration
Phase 06
Handoff
Annotated Figma, specs, assets, dev walkthrough
What we do

We make your product easier to use — and harder to leave.

Good UI/UX design is not decoration — it's the difference between a product people adopt and one they abandon. We bring a rigorous, research-backed design process to every engagement: we understand users before we design for them, and we test designs before developers build them.

  • User research & interviews
  • Information architecture
  • Wireframing & prototyping
  • High-fidelity UI design
  • Design systems & component libraries
  • Usability testing & iteration
UI/UX Design

Outcome

A product that's easy to use, validated with real users, and built without rework.

Services

UI/UX design services

From full-product design engagements to focused audits and design system builds — we cover every dimension of UI/UX.

UX Research

User interviews, surveys, competitive analysis and heuristic evaluations — so every design decision is backed by evidence, not assumptions.

See packages

Information Architecture

Sitemap design, navigation structure, content hierarchy and user journey mapping — so people always know where they are and how to get where they need to go.

See packages

UI Design

High-fidelity screen design with pixel-perfect precision — typography, colour, spacing, components and visual hierarchy all working together to create delight.

See packages

Design Systems

A complete component library with design tokens, usage guidelines and documentation — so your product scales without design debt or visual inconsistency.

See packages

Usability Testing

Moderated and unmoderated usability tests with real users — heatmaps, click tracking and task completion rates — with a prioritised recommendations report.

See packages

UX Audit & Redesign

Already have a product? We audit it against heuristic principles and user data — identifying friction points, drop-off causes and redesign priorities.

Get free audit
Free UX Audit

We'll audit your existing product for free

Share your website or app URL and we'll review it against 10 UX heuristics — then send you a prioritised report of what to fix first.

7/10
Navigation

Findability

Can users find what they need in 3 clicks?

4/10
Onboarding

First-time UX

Is the first-use experience clear and guided?

9/10
Consistency

Visual System

Are patterns and components consistent across screens?

3/10
Error Handling

Error States

Are errors clear and do they tell users what to do?

6/10
Accessibility

A11y Score

Contrast, tap targets, alt text and screen reader support.

5/10
Conversion

CTA Clarity

Are calls-to-action prominent, clear and well-placed?

What the free UX audit covers

We review your product against Nielsen's 10 usability heuristics plus conversion-focused principles — then deliver a written report with a prioritised fix list within 3 business days.

What the audit includes
  • 10-point heuristic evaluation
  • Annotated screenshots of UX issues
  • Severity rating for each issue (critical / major / minor)
  • Prioritised fix list with recommended solutions
Good fit for a UX audit if you:
  • Have a live website or app with real users
  • Have high drop-off or low conversion rates
  • Are getting user complaints about the UX
  • Are about to plan a redesign and want to know what to fix
  • Want an outside expert perspective before investing in changes
Deliverables

What every UI/UX project delivers

Every engagement produces tangible, reusable artefacts — not just pretty screens.

User Personas & Journey Maps

Research-backed personas and end-to-end journey maps showing pain points, motivations and opportunities across every touchpoint.

Information Architecture

Site maps, navigation structures and content hierarchies — defined before wireframing so the skeleton is correct before the skin goes on.

Wireframes

Low-fidelity wireframes for every key screen and state — reviewed and approved before any visual design is applied.

High-Fidelity UI Screens

Pixel-perfect designs for every screen, state and breakpoint — desktop, tablet and mobile — ready to hand to developers.

Design System

A complete component library with design tokens (colour, typography, spacing), usage guidelines and documentation for your dev team.

Developer Handoff Package

Annotated Figma files, exported assets, spacing specs, component documentation and a walkthrough session — so developers build without ambiguity.

Our Work

Recent UI/UX design projects

A selection of UI/UX work — web platforms, mobile apps, dashboards and design systems.

Design preview
Web Platform

NaijaJobs Recruitment Platform

End-to-end UX redesign of a job board — research, IA, new candidate and employer flows, and high-fidelity UI.

UX Research IA Redesign Figma
Design preview
Mobile App

Agrify Farmer App

UX design for a smallholder farmer app — market prices, weather alerts, input financing and crop advisory.

User Research Low-literacy UX Android
Design preview
Dashboard

FleetIQ Logistics Dashboard

Complex operations dashboard for a fleet management company — live map, trip management, driver KPIs and analytics.

Data-heavy UI Maps Dark Mode
Design preview
Design System

Kudi Design System

Full design system for a fintech company — 200+ components, dark/light modes, token library and Figma documentation.

Component Library Tokens Documentation
Design preview
UX Audit

EduVault Learning Platform

UX audit of an e-learning platform with 40,000 users — identified 23 friction points, 3 critical drop-off causes, redesign recommendations.

Heuristic Review Hotjar Maze Testing
Design preview
Web Platform

Settl Property Platform

UX design for a proptech platform — tenant search, landlord portal, rent payment and maintenance request flows.

2-sided Platform Figma Prototype
Design preview
Dashboard

PayrollPro HR Dashboard

HR and payroll management dashboard — employee records, leave management, payslips, tax computation and audit trail.

Enterprise UI Complex Tables HR
Design preview
Mobile App

ThriftNest Group Savings App

UX design for a digitised ajo/esusu savings app — group creation, contribution tracking and payout scheduling.

Fintech User Testing iOS
Design preview
Design System

Trove Insurance Design System

Web and mobile design system for an insurtech startup — component library, accessibility-first approach and dev handoff docs.

Accessibility Multi-platform Figma

Want to see the full Figma files, research documentation or usability test results?

Request Portfolio Access
Pricing

UI/UX design packages

One-off or split into two equal payments — 50% upfront, 50% on delivery.

One-off
2 Payments 50 / 50
All packages deliver production-ready Figma files. Development is separate — see our Software Development page or ask about a bundled design + build package.

UX Audit

For teams with a live product that needs a clear diagnosis of UX problems and a prioritised fix list.

₦120,000 one-off

Includes

  • 10-point heuristic evaluation
  • Annotated screenshots of all issues
  • Severity ratings + fix recommendations
  • Accessibility check (WCAG 2.1 AA)
  • 30-min debrief call included

Enterprise Product Design

For complex, multi-platform products — dashboards, two-sided platforms, design systems and ongoing design partnership.

₦1,200,000 one-off

Includes

  • Deep user research + usability testing
  • Multi-role IA + complex flow mapping
  • 60+ screens across web + mobile
  • Full design system with tokens + docs
  • Motion design + micro-interactions
  • Unlimited revisions within scope
Need ongoing design support? We offer monthly design retainers for product teams that need a consistent design partner — sprint-based design delivery, weekly check-ins, and priority turnaround. Starting from ₦200,000/month.
Get Started

Not sure which package fits? Let's talk through your product and what you need.

Tell us what you're building or what's not working in your current product — we'll recommend the right starting point and give you a clear timeline.

What we'll figure out together
  • Which UX service fits your situation — audit, redesign, new build
  • Scope, screen count estimate and timeline
  • Whether design + development can be bundled
What to bring to the brief
  • A description of your product and who uses it
  • Your current pain points or what's not working
  • 3–5 products whose UX you admire
  • Whether you have existing user research or analytics
  • Your target launch or deadline date
Process

How a UI/UX design project works

1

Research & Discovery

We interview users, audit existing products and analyse competitors — building an evidence base before any design decisions are made.

2

Architecture & Wireframes

We map the information architecture, user flows and key journeys — then wireframe all screens for review before visual design begins.

3

UI Design & Prototype

High-fidelity UI applied to approved wireframes — complete with the design system, interactive prototype and usability testing.

4

Handoff & Support

Annotated Figma files delivered with a dev walkthrough. We stay available for design questions during the build phase.

FAQ

Frequently asked questions

Quick answers about our process, deliverables and how UI/UX differs from the other design services.

Website Design is focused on designing and building a website — it's a complete deliverable including development. Mobile App Design is specifically the visual design of iOS/Android apps. UI/UX Design is the broader design discipline — it includes research, information architecture, interaction design, usability testing and design systems, and applies across any digital product (website, app, dashboard, SaaS platform). If you need the research and strategy layer, or you have a complex product, UI/UX Design is the right service.

Most founders think they know what users want — and most are partially wrong. UX research doesn't mean you don't know your users; it means you validate assumptions before you invest in building the wrong thing. Even a lightweight research phase (3–5 user interviews) regularly surfaces critical issues that would have cost far more to fix after build. We always recommend at least a lean research phase.

A design system is a library of reusable components (buttons, inputs, cards, navbars etc.) with defined rules for how they look and behave — built in Figma and mirrored in code. You need one if you're building a product that will grow: without one, design becomes inconsistent and development slows down because every screen is being designed and coded from scratch. For simple websites, a design system is optional. For apps and platforms, it's essential.

Yes. Partial redesigns — a specific flow, a checkout process, an onboarding sequence, a dashboard — are a common engagement type. We scope it around the specific screens and flows you want to improve, run an audit of that area first, then redesign with the context of your existing design system (or build one for that section).

UX Audit: 5–7 business days. Full UX/UI Design (up to 30 screens): 5–8 weeks. Enterprise / complex product (60+ screens): 10–16 weeks. Timelines depend on how quickly stakeholders review and approve work at each phase.

Yes — we offer monthly design retainers for product teams who want a consistent design partner. This works on a sprint model: we agree on the design priorities each month, deliver in two-week sprints, and have weekly check-in calls. Retainers start from ₦200,000/month and are ideal for startups and growing product teams that need ongoing design capacity without hiring full-time.
Ready to improve your product?

Start with a free UX audit or tell us about your product and we'll recommend the right engagement.

Contact

Let's design your product

Tell us what you're building or what's frustrating about your current product — we'll respond with the right recommendation within 24 hours.

Phone(+234) 905 428 8560
Emailinfo@digitalx.com.ng
contact@digitalx.com.ng
Address
Allen Ikeja, Lagos Nigeria
Bodija Ibadan, Oyo Nigeria
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